RACI to manage your environments

It is always a challenge for Project Manager to manage cross-functional teams. It makes it even more complex when the responsibilities within a team are not clear. Trying to complete a larger project in bureaucratic environment without clearly establishing roles and responsibilities is even harder. 

There are plenty of tools for system engineers, devops engineers to get their task done. Not many for the project managers.


Typically, a RACI diagram or RACI matrix is used to describe the roles and responsibilities of various teams or team members in a project. It is extremely useful in identifying the clear responsibilities in cross functional team. It helps the team also to understand what their intent of work is and the overall business value they are creating by doing their part.

RACI’s core advantage is that it helps to avoid potential responsibility uncertainty.The RACI diagram splits the tasks into four participatory types which are then assigned different responsibilities in the project. 

RACI is an Acronym for Responsible (R)Accountable/Approver (A)Consulted (C), Informed (I) 

Responsible (R) –  In short, this is the “doer”, who actually completes the task. This person is responsible for action/implementation. There can be multiple people or a team responsible for one task.
Accountable/Approver (A) – a person answerable for the correct and thorough completion of the task. There must be only one Accountable specified for each task.
Consulted (C) – those who are consulted before the final decision or action is made.
Informed (I) – those who are kept up-to-date on progress. Your clients, for example.

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Using the RACI model provides useful results when responsibilities within a team are not clear. Its especially very useful when a project team is formed by members from several consulting companies and the entire team reports to different managers and have no imposed governance model.



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